The hotel's Michigan Avenue facade

Congress Plaza Hotel

Hotel Policies

Check-in, fees, and everything to know before you arrive.

Check-In and Check-Out

  • Check-in: 3:00 PM
  • Check-out: 12:00 PM
  • Early check-in fee (subject to availability): $49 USD
  • Late check-out fee (subject to availability): $59 USD

Pets

Pets are not allowed. Service animals are welcome, and are exempt from fees.

Fees

You’ll be asked to pay the following charges at the property:

  • Deposit: $25 USD per night. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
  • Additional person fee: adult rates start at age 15 and older, for a fee of $30 USD per additional person.

Optional Extras

  • Full breakfast: approximately $16–23 USD for adults, and $12–18 USD for children
  • Uncovered self-parking: $62.00 USD per night
  • Early check-in: $49.00 USD (subject to availability)
  • Late check-out: $59.00 USD (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed: $20.00 USD per night

Additional Policies

  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • This property accepts credit cards, debit cards, and cash.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.