Painted arches above the front desk in the lobby

Hotel Amenities in Downtown Chicago

Everything You Need for Your Stay

From free Wi-Fi to a front desk that never closes, in the heart of downtown Chicago.

Experience Our Amenities

Deluxe Amenities in Downtown Chicago


A legendary historic hotel built in 1893, in the heart of downtown Chicago, minutes from the Windy City’s best shopping, dining, and entertainment.

Whatever you need, someone is downstairs to help: the front desk never closes, room service comes up until 10:30 PM, and the marketplace near the front desk is there for the rest.

24/7Front desk 1893Opened · A Chicago landmark 800+Guest rooms
A couple smiling as the front desk clerk welcomes them with a handshake
The brass elevator doors

At Your Service

Hotel Amenities

24-Hour Front Desk

Our front desk and concierge never close, and our staff knows the hotel and the city.

Things to Do

Room Service

Breakfast in bed or a late dinner, brought up to every guest room until 10:30 PM.

In-Room Dining

Free Wi-Fi

Complimentary Wi-Fi in guest rooms and common spaces, anywhere in the building.

Breakfast at the Gazebo

Just off the main lobby, serving breakfast from 6:30 to 10:00 AM (hours are seasonal).

The Gazebo

Fitness Center

A fitness center for guests, for a workout before a day in the city.

See the Gym

Pool Table & Music Box

A pool table on the lobby floor, and a music box in the Congress Lounge where you pick the songs.

Congress Lounge

Marketplace

A marketplace near the front desk.

Dry Cleaning

Same-day, express, and overnight service from housekeeping.

See the Options

Fitness Center

Keep Your Routine on the Road


Our fitness center is open to every guest, with cardio machines and strength equipment for a workout before a day in the city.

Prefer to run outside? Grant Park is across Michigan Avenue, and the Lakefront Trail is a few blocks east.

A guest working out on a recumbent bike in the hotel fitness center
The hotel fitness center, with an elliptical, bikes, and a weight bench by windows onto Grant Park

From Housekeeping

Dry Cleaning Service

Same-Day

Leave it for housekeeping by 9 AM

Back by 8 PM the same day

Express

Picked up between 9 AM and 2 PM

Back by 8 PM

Overnight

Picked up between 9 AM and 2 PM

Ready the next day

Save When You Book Direct

Stay in the Heart of Downtown Chicago

See today’s best rates and reserve direct, across from Grant Park.